Arrivals at Chicago O'Hare international airport
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Arrivals: Passenger Flow and Services in the Pick-Up Area
Arriving at O'Hare Airport can vary widely depending on whether the flight is domestic or international. User reviews on platforms like Google Reviews highlight that while the airport is well-connected and offers many services, travelers often face logistical challenges, especially when navigating immigration and baggage claim areas.
Domestic Arrivals:
For passengers arriving on domestic flights, the disembarkation and baggage claim process is generally efficient. However, some travelers have noted that baggage wait times can be long, and the baggage claim areas may be crowded, lacking sufficient seating and trash bins, contributing to a sense of disorder. Signage in this area is generally clear, although some passengers mention that walks between gates and exits can be long, especially if last-minute gate changes occur.
International Arrivals:
The arrival process for international flights receives more varied feedback. Reviews highlight that customs and immigration queues can be extremely long, with wait times of up to two hours in some cases. Passengers also mention that the baggage recheck process can be confusing and tedious, especially for those with connecting flights. Additionally, cleanliness in the international arrivals area is often criticized, with overcrowded and poorly maintained restrooms.
Services in the Public Area:
Once in the public area, passengers have access to services like car rentals, public transportation, and taxis. However, many reviews mention that accessing these services is not always clear. The distance to the car rental center and the wait time for shuttles are common points of frustration. Nevertheless, the transit train connecting to the city center is praised for its accessibility and speed.
Rent a car upon arrival
Hotels in the vicinity
Recommendations after arriving at Chicago O'Hare airport (ORD)
Connecting Flights
In case you expect a connecting flight and arrive in the early hours, the airport has 24-hour cafe options. If you are coming from another country and the connecting flight is domestic, you must collect your checked baggage (in case you have checked baggage) and go through immigration. Otherwise, if your final destination is outside the United States, you don't need to do so. See connection between the terminals
eSIM
If you are coming from abroad, don't forget to buy your eSIM to get an affordable international data plan and avoid unexpected roaming charges. Once you arrive at ORD, connect to the Airport WIFI to activate your eSIM instantly. LEARN MORE
Checked baggage
If Chicago airport is your final destination and you have checked luggage, go to the baggage claim area and look for the carousel that corresponds to your flight. In some cases there may be two flights sharing the same carousel. If your luggage is missing, go to your airline counter or ask for help from the airport staff.
Immigration
Follow the signs to pass through immigration control. If you are a foreigner, depending on your nationality, you will need to show a passport and visa (as applicable) and hotel reservation or address and phone number and name of the person where you will stay. Be prepared for some questions that may be asked (they do not always ask), and simply answer what they ask without giving additional explanations that could complicate things.
Pickup passengers
Passengers arriving at O'Hare should take the free shuttle buses on the lower level of each terminal that are marked "Lot F / rental Cars" back to the Multi-Modal Facility where your party will be waiting for you. There is a 15-minute parking limit in the lot.
The Cell Phone Lot enables motorists to temporarily park- free of charge- until friends, family members, or business associates deplane, collect their baggage, and call to be picked up at the curb front.
Arrivals public hall
If Chicago is your final destination, when you arrive in the public area, if a private driver is waiting for you, they will most certainly have a sign and your name. If you want to hire a taxi, look for the authorized ones and not the ones that a stranger might offer. The transportation options are:
FAQs
For other inquiries, review the answers to the Frequently Asked Questions made by passengers.